Website malware removal
Is your website sending visitors to unfamiliar pages, showing a Google warning, or has your hosting provider suspended it? We clean up infected or hacked websites, get them working properly again and strengthen their security so it is harder for anyone to break in again.
When to get in touch
A hacked website does not always look broken: WordPress malware or other malicious code can go unnoticed for a long time. Get in touch if you notice at least one of these signs:
- Visitors are redirected to unfamiliar, often dubious websites
- Google search shows pages from your site that you never created, e.g. ads for pharmaceuticals, casinos or counterfeit goods
- Google or a browser warns that the site is dangerous
- Your hosting provider has suspended the site or reported malicious code
- Unknown users or changes you did not make have appeared in the site’s admin panel
- Spam is being sent from your website, or your emails have started landing in recipients’ spam folders
- The site has suddenly slowed down, shows errors or is blocked by antivirus software
What our website clean-up covers
We take care of everything needed to recover a site after a hack, from website malware removal to protection against reinfection. We mostly work with WordPress websites and WooCommerce stores.
Malware and malicious code removal
We remove malicious code and infected files so the site no longer harms visitors and works normally again.
Spam page and malicious redirect removal
We remove hidden spam pages and malicious redirects that damage your reputation and search visibility and drive customers away.
Backdoor and unknown account removal
We close the backdoors left by attackers and remove unknown administrator accounts so they can no longer be used.
Restoring a suspended site
If your hosting provider has blocked the site because of an infection, we clean it and help get it back online.
Help with warnings and blacklists
Once the site is clean, we help remove Google and browser ‘dangerous site’ warnings and get it taken off blacklists. The final decision rests with the operators of those services and lists.
Updating WordPress, plugins and themes
We update outdated WordPress core, plugins and themes, and remove or replace those that are unused or no longer supported.
Website protection against reinfection
We strengthen the site’s security so that breaking in again becomes much harder.
Backups
We make sure the site is backed up regularly so it can be restored without major losses if needed.
Report and ongoing care
When the work is done, we give you a short report in plain language: what we found, what was removed and updated, and what we recommend next. It is useful for you as well as for your hosting provider or anyone else who looks after the site.
If you wish, we can keep looking after your site’s security: updating it regularly, checking for suspicious changes and responding when problems arise. Ongoing care is optional and agreed separately.
How we work
- Get in touchTell us what you have noticed and send us any warnings you have received from your hosting provider, Google or browsers.
- Assessment and free quoteWe assess the situation and send you a free, no-obligation quote with the scope of work and timeline.
- Clean-up and recoveryWe clean the site, get it working properly again and strengthen its security.
- Report and ongoing careWe hand over the report and, if you wish, continue looking after the site’s security.
Frequently asked questions
How much does it cost to clean an infected website?
The cost depends on the size of the site and the extent of the infection. We first assess the situation and then send you a free, no-obligation quote.
Can you help urgently?
Yes, we accept urgent requests and aim to start as soon as possible. We agree on a specific timeline once we have assessed the situation.
What will you need from me?
Access to the site’s admin panel and your hosting account, plus a short description of what you have noticed. If you have received warnings from your hosting provider, Google or browsers, please send them too; once the work is done, we will recommend changing your passwords.
Will I lose my website content?
We aim to keep all your content: texts, images, orders and settings. If some of it was damaged, we will let you know and discuss what can be restored.
Could the site get infected again?
We remove the malicious code we find and strengthen the site’s security, which significantly reduces the risk of reinfection. No one can guarantee complete protection, so we recommend regular updates and backups, and we can take care of those too.
Do you only clean WordPress sites?
We mostly work with WordPress sites, but we can also assess sites built on other systems. Write to us and we will tell you whether we can help.
Our work
A few projects we have built and run.
Get a free quote
Tell us what you need – we will assess it and send you a quote. It is free and without obligation.
Or contact us directly:
+370 602 25858
info@variantai.lt